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There are many TPA's but few ASO's. Why is that? Well TPA's especially full risk or specialty TPA's have a very different interest than an ASO. By controlling the payment methodology, they reap the benefits of the savings. In an ASO model, that savings is retained by the plan or payor
Processing of claims is only one step in the process, denial management, pre-certification and utilization management review is vital to a successful operation
Accurate processing of a claim is the core of a TPA/ASO. This starts with having the ability to manage complex benefit designs. Our partners at QuickCap make this process seamless to our clients
You are only as good as your network of providers and health facilities. If the network has utilization irregularities or gaps in access to care, you will struggle to contain cost. We provide comprehensive quarterly reviews with trended results. Additionally, we can implement procedures for recertification review and provide medical director-driven recommendations for approvals and denials.
Population Health is integral in the success of managing high-risk and medium-risk patients. Using claims data, PBM processing, monitoring events (HIE), we are able to profile potential risk, predict costs and work collaboratively with our clients to design a risk mitigation plan custom to your needs
through MedVision's products, we've established a best-in-class member and provider portal with interactive response units that can deliver, in many cases, real-time responses to concerns or questions
Have a question about benefits? Concerned about your deductible? Simple login through the app and you can get answers. This service allows for better member satisfaction while also reducing administrative cost to the plan or payor
While we work with clearing houses which are conduits to the practice management/EHR platforms, billing and enrollment staff often want direct access to solve member issues. We monitor the provider portals 24/7 for near real-time responses to provider needs. We can provide real-time responses to admission requests, ER diversion, access to network inpatient services and so much more. This is vital to cost containment
As the same with the above items we also support our clients with real-time phone support 24/7. Whether it's access to a nurse case manager or redirection to online telehealth or EAP services, we have an integrated solution that drives satisfaction
Add a footnote if this applies to your business
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